×ExTract

Support

Email info@dataquanta.io and you'll get a reply.

Common questions

How do I know my photos aren’t uploaded?

Turn on Airplane Mode and use ExTract — everything works exactly the same, because nothing ever leaves your iPhone. The App Store privacy label reads “Data Not Collected” for the same reason: there is no server, no account, and no analytics.

The scan stops when my screen turns off

iOS suspends apps that leave the screen, so a scan can't continue in the background. ExTract keeps your screen awake while a scan runs, so leaving the phone alone on the scan screen works. If you switch apps, reopen ExTract and scan again — finished photos are remembered, so it picks up quickly.

It found someone who isn't the person I chose

Open Settings and drag the sensitivity slider toward "Fewer, surer matches", then scan again. You always review every photo before anything happens to it.

It missed photos I expected

Drag the slider the other way, toward "More matches". Very small or heavily obscured faces may not be recognised.

Where do archived photos go?

Into a folder named after the person, in Files › iCloud Drive › ExTract › Archive (or On My iPhone if iCloud Drive is off). Archiving removes the original from your library once the copy is filed — the standard iOS delete confirmation appears, and it stays recoverable in Recently Deleted for 30 days.

Can I get a deleted photo back?

Yes. Deleting uses the standard iOS prompt, and photos stay in Photos › Recently Deleted for 30 days.